Comments on: Passport - Customer Service Lesson http://supportanalytics.com/blog/2008/01/passport-customer-service-lesson/ Support Analytics Thu, 20 Nov 2008 22:32:01 +0000 http://wordpress.org/?v=2.6 By: DSA http://supportanalytics.com/blog/2008/01/passport-customer-service-lesson/#comment-1797 DSA Thu, 31 Jan 2008 15:38:41 +0000 http://supportanalytics.com/blog/2008/01/passport-customer-service-lesson/#comment-1797 I absolutely agree Andrea! I learned early in life and in my career that you must always take responsibility for a mistake and never make the same mistake again. By being honest and accountable, you will go that much farther in life/work! This isn't rocket science... Integrity and strong ethics are not something that I believe can be taught later in life. You either have them or you don't. Honesty does go a long way! I absolutely agree Andrea! I learned early in life and in my career that you must always take responsibility for a mistake and never make the same mistake again. By being honest and accountable, you will go that much farther in life/work!

This isn’t rocket science… Integrity and strong ethics are not something that I believe can be taught later in life. You either have them or you don’t.

Honesty does go a long way!

]]> By: Andrea >> Become a consultant http://supportanalytics.com/blog/2008/01/passport-customer-service-lesson/#comment-1796 Andrea >> Become a consultant Wed, 30 Jan 2008 22:40:09 +0000 http://supportanalytics.com/blog/2008/01/passport-customer-service-lesson/#comment-1796 Honesty goes a long way. I think a lot of people are worried that they'll be perceived poorly for having made a mistake. But lying is far worse, in my books. Honesty goes a long way. I think a lot of people are worried that they’ll be perceived poorly for having made a mistake. But lying is far worse, in my books.

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