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	<title>Comments on: Start with the little things</title>
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	<pubDate>Thu, 20 Nov 2008 23:49:38 +0000</pubDate>
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		<title>By: DSA Insights &#187; Blog Archive &#187; A lesson in customer service!</title>
		<link>http://supportanalytics.com/blog/2007/01/start-with-the-little-things/#comment-20</link>
		<dc:creator>DSA Insights &#187; Blog Archive &#187; A lesson in customer service!</dc:creator>
		<pubDate>Sat, 07 Apr 2007 02:10:41 +0000</pubDate>
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		<description>[...] an earlier post, I wrote about how Ukrops delivers excellent service with high-quality products and many companies [...]</description>
		<content:encoded><![CDATA[<p>[...] an earlier post, I wrote about how Ukrops delivers excellent service with high-quality products and many companies [...]</p>
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		<title>By: DSA Insights &#187; Blog Archive &#187; Integrity</title>
		<link>http://supportanalytics.com/blog/2007/01/start-with-the-little-things/#comment-3</link>
		<dc:creator>DSA Insights &#187; Blog Archive &#187; Integrity</dc:creator>
		<pubDate>Wed, 14 Mar 2007 16:55:41 +0000</pubDate>
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		<description>[...] is titled, &#8220;Seductive Analytics&#8220;, posted on February 12th.  In two previous posts, Start with the little things and 5 C’s to successful management, I mention the importance of integrity.  The quote below is [...]</description>
		<content:encoded><![CDATA[<p>[...] is titled, &#8220;Seductive Analytics&#8220;, posted on February 12th.  In two previous posts, Start with the little things and 5 C’s to successful management, I mention the importance of integrity.  The quote below is [...]</p>
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